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Return & Refund Policy
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Thank you for purchasing from DigitalSoftware.live. We sell digital products such as WordPress themes, plugins, computer software, mobile apps, source code, Adobe products, and eBooks. Please read our Return & Refund Policy carefully before making a purchase.
Digital Products – No Physical Shipping
All products available on DigitalSoftware.live are 100% digital and downloadable. No physical items are shipped.
No Returns After DownloadDue to the nature of digital products, we do not offer returns or refunds once:
The product has been downloaded
- Access to the product has been granted
- License key or download link has been delivered
- Once a digital file is accessed, it cannot be “returned”.
Refund Eligibility (Special Cases Only)
Refunds may be considered only in the following situations:
The product file is completely broken or corrupted
- The download link is not working and we fail to provide a solution
- The product is significantly different from its description
- ⚠️ Refunds will not be provided if:
You change your mind after purchase
You don’t have technical knowledge to use the product
The product is incompatible with your system or hosting
You purchased the product by mistake
Support Before Refund
Before requesting a refund, customers must:
Contact our support team
- Allow us reasonable time to fix the issue or provide an alternative solution
- We always try our best to resolve issues quickly.
How to Request Support
If you face any problem with your purchase, contact us with:
Order ID
Product Name
Detailed description of the issue
- 📧 Support Email: [Add your support email here]
License & Usage
All products are provided for personal or commercial use as mentioned in the product description. Redistribution, resale, or sharing of files is strictly prohibited.
Policy Updates
DigitalSoftware.live reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Changes will be effective immediately after posting on the website.
Contact Us
If you have any questions about this policy, feel free to contact us through our website.
Small items
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
