Refund & Cancellation Policy

At Digital Software Live, we sell digital products and software, which are delivered electronically.

Refund Eligibility

Since our products are digital in nature, refunds are generally not applicable once access or download is provided.

However, a refund may be considered under the following conditions:

• The product was not delivered
• The software is not working due to a technical issue from our side
• Duplicate payment was made for the same product

Refund Timeline

• Refund requests must be submitted within 24 hours of purchase
• Requests made after 24 hours will not be eligible for a refund

How to Request a Refund

To request a refund, please contact our support team with:

• Order ID
• Registered email address
• Reason for refund request

📧 Email: support@digitalsoftware.live

Mo. 7089650089

Refund Processing

• Approved refunds will be processed within 5–7 business days
• The refunded amount will be credited to the original payment method

Digital Software Live reserves the right to approve or reject refund requests based on the above criteria.